As we enter a new digital age, the confluence of emerging technologies is leading to new possibilities for consumers, enterprises and technology vendors. Multiple technology trends, including social media, mobility, analytics and cloud computing (SMAC) are fusing relationships between customers, boosting agility within the enterprise and in the market, and leading to increased collaboration among internal and external stakeholders.
Almost all industry verticals including retail, manufacturing, financial services, government, oil and gas, life sciences and healthcare are using innovative SMAC solutions to increase revenues, profits and operational efficiency. Moreover, client demand for SMAC solutions in most industries is gradually shifting from smaller pilot projects to deeper integration into enterprises’ IT environments.
Logicalis is witnessing the acceleration of the move towards the Internet of Things (IoT). While the growth and monetisation of ‘smarter resources' (people, offices, streets, cities, factories, universities) is still in its infancy, this opening up of the power of technology is starting to drive demand for connectivity and capacity in a number of markets. Logicalis’ investment in ituma, a provider of experiences to mobile users, and the collection of spatial intelligence and analytics for the service operator, is driving the first waves of upgrades to core IoT infrastructures such as Wi-Fi networks; to build networks able to provide location and motion intelligence rather than simple wireless access.
Logicalis sees a continuing desire among its CIO and line-of-business stakeholders to build true multi-source multi-service environments, bringing a single portfolio for the business from internal service, managed services, and the growing mix of IT as a Service (ITaaS) offerings.
Logicalis’ annual survey of CIOs of customers in 24 countries, found that 62% of CIOs believe their line-of-business colleagues will have more control of IT spending in the next three years, up from 44% in 2013. These trends continue to gradually shift the balance of strategy, product or service selection, and ultimately budget spend, from IT into the hands of functional business units, and this in turn is placing new demands on IT leadership to focus a greater part of its resources on business-outcome led engagements.
Our overall focus is helping our customers build a new relationship between IT and the business, where IT is able to offer the choice of services their organisation needs – whether those services are built and operated internally, they come from managed service partners, or they are consumed from the cloud, building a new IT portfolio and delivery capability that is fit for the demands of our new digitally driven world.
This is a world where line-of-business is starting to assume more control of IT spending and direction. We call this the emergence of the Service Defined Enterprise.
This places demands for the CIO to invest in next generation technologies, but is also shifting the focus of the CIO from being a technology guardian, to being their organisation’s service provider, with 76% of respondents in the annual CIO survey stating that their IT departments are now service, and not technology focused.
Given the need to align business demand and agile technology supply, Logicalis is helping its customers explore and invest in the next generation of internal IT platforms such as private cloud and emerging software-defined networks and data centres (SDNs, SDDCs).
Our role is to be the strategic partner to our customers because we are a relevant and compelling partner to the CIO and we bring innovation that is relevant and compelling to the line-of-business executive.
Our vendor partnerships are also key to us, both in terms of the technology that they individually bring, but most importantly how we bring their technologies together to bring increased value to our clients.
Logicalis maintains strong partnerships with technology leaders such as Cisco, HP, IBM, CA Technologies, NetApp, Microsoft, Oracle, VMware and ServiceNow on an international basis.
As well as our vendors individually and collectively bringing the technology innovation that we bring to our customers, our role is to act as the advocates for our customers into those vendors.
Our highest levels of accreditation and global relationships with these vendors mean we are a partner who can act strategically for our customers to maximise the value, service, and support they receive from their vendors.
And finally, I would like to express a huge thank you to all our employees for their efforts and commitment, and extend our thanks to our customers, partners and stakeholders for your continued support.