| Service and solution: | Business Analytics |
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| Partners: | IBM |
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| Sector: | Government |
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The Met Office produces accurate and timely
forecasts with Business
Analytics
Company
Overview
The Met Office is the UK’s National Weather
Service and is responsible for the National Severe Weather Warning
Service, which aims to give advance warning of extreme weather to
the public, businesses, emergency services and Government. The Met
Office is one of the world’s leading authorities on weather and
climate science, working in the area of climate change for more
than two decades. A Trading Fund within the Ministry of Defence,
operating on a commercial basis under set targets, the Met Office
employs more than 1,800 people around the world and in 2009/10
generated revenues of £192 million. It provides services to the
general public, Government, local authorities and businesses of
every kind.
The Challenge
The Met Office
runs its finance out of one central department based at their head
office in Exeter, Devon. Richard Martin, Financial Planning
Manager, manages the team that oversees the organisation’s
financial systems; the annual budget; and monthly financial
forecasts, and has successfully utilised IBM Cognos at the Met
Office for over 10 years but the finance department was still
running their planning, budgeting and forecasting data collection
and analysis via multiple Excel spreadsheets. “The data proved
difficult to collect, validate and aggregate as well as time
consuming for the team”, says Martin. The team needed a new system
to improve collection and consolidation and provide version control
and security, allowing more time to review and analyse the budget
and forecast information.
“The monthly reforecast is collected from the whole
organisation. Individual managers are responsible for their
financials so as a finance team we were doing a lot of Excel
template collection; trying to get those in and consolidate them”
Martin comments. He continues, “It was a very cumbersome procedure
so we needed a solution that could streamline the entire collection
process; IBM Cognos Contributor was our first choice”.
The Solution
The Met Office
knew that IBM Cognos Contributor would facilitate end users across
the entire organisation having access to a complete, linked set of
templates specific to their role in the planning process, where
they would enter data and evaluate information prior to submission.
“Contributor would allow us, the finance team, to monitor the
entire planning process and view the status of every participant”,
says Martin. The Met Office turned to Logicalis UK Ltd, their IBM
Premier Business Partner of choice, for advice and guidance
throughout the implementation.
Having attended several interactive courses at the
Logicalis training facilities, the finance team were ready to take
on the challenge of implementing the software. It was imperative
for the Met Office that a very collaborative approach be used
throughout the process to ensure a transfer of knowledge to the
finance department. “We wanted to be self-reliant using
Contributor, Logicalis did everything they could to help us
accomplish that”, comments Martin, “Implementation was a very
smooth process; we achieved all our goals set out beforehand”.
Key Benefits
With IBM Cognos
Contributor in place, the Met Office have benefited from several
noticeable improvements in their forecasting process across the
organisation. “For the Met Office as a whole, one of the main
improvements is that managers now have a longer window to think
about their financials and get their input right, because of the
shorter time it takes Finance to consolidate the data”, says
Martin. “It’s easier to incorporate changes to the business, and
managers can change numbers based on the information they have. In
fact, managers like Contributor so much that we now load the
actuals into Contributor so they can see past information as
well”.
For the finance team, one of the key benefits has
been the efficiency of integrated information collection; this has
changed beyond all recognition as Martin explains; “Contributor has
really transformed the way we collect information, it’s immediate
and we don’t have to rely on waiting for emails, we also have more
visibility of the process”. Martin continues; “The speed in which
we can now turn the information around and re-present it for review
is remarkable; I can’t imagine us ever going back to the way we
worked before, it doesn’t bear thinking about”.
The Met Office forecast for the current and next
financial year, which then becomes the next draft budget; Martin
expounds; “Our budgeting process has been made much easier because
we no longer have to start a separate budget collection exercise -
we use the information already there along with the information
from our ERP system, E-Financials, to become a formal budget. This
makes the process much quicker; 3 iterations at most instead of up
to 8 previously”.
Martin concludes; “The IBM Cognos applications are
very reliable; we haven’t put in a support call to the helpdesk in
over 2 years. We’re still using Contributor in much the same way as
when we first implemented it so that’s some testimony, both to the
product, and the way it was implemented by the Logicalis Business
Analytics team”.
Testimonial
"The speed in which we can now turn the information around and re-present it for review is remarkable; I can’t imagine us ever going back to the way we worked before, it doesn’t bear thinking about."
Richard Martin, Financial Planning Manager