Protect a valuable revenue stream
Logicalis provides customers with a unique service to ensure that hardware and software support contracts are managed and renewed. Using a dedicated team of support experts and our online renewals manager, Logicalis can provide prompt and accurate pricing details for sales of support both at the point of initial product sale and at the point of renewal.
In addition, any technology purchased will automatically trigger the Contractual Business Team to generate a proactive renewal quote three months prior to the initial contract renewing. Having provided the renewal quotation, the team will then work with the customer to provide any additional information regarding the contract.
We can help you to manage and safeguard this important revenue stream with:
- Logicalis' Online Renewals Manager providing a single view of all support contracts by vendor and status
- Proactive notification of support renewals for products purchased
- A dedicated team of support experts, across all products
- Guarantee of seamless, continuing support for the customer