Logicalis’ dedicated service specialists translate
business and IT operational needs into a contract framework for
each individual organisation. This encompasses 24x7 support
services for all major IT computing and communications platforms,
from industry leading vendors such as Cisco, HP, IBM, and
Microsoft.
Our flexible support agreements include;
- Incident and problem management
- On-site field services
- Long-term resident engineering resource
- Pro-active and preventative maintenance
- Remote monitoring and proactive to-site
response
- Software and firmware upgrades
- Service level guarantees