75% of surveyed CIOs struggle to unlock data insights within their organisation

While 78% of businesses realise the value of digital transformation, only a quarter are using data to drive business strategy 

London, 29th September 2021:  While the large majority (98%) of CIOs report that the pandemic accelerated their organisations digital transformation plans, many (75%) are unable to unlock their data to drive a successful digital transformation. These findings come from the 2021 Global CIO Survey commissioned by Logicalis, a global provider of digital transformation and cloud managed services.  

The survey, covering 1,000 CIOs from around the world, finds that although organisations are pushing to accelerate their digital transformation plans, three quarters (75%) of respondents admit their organisation is struggling to unlock data to drive a successful digital transformation strategy. Building on this, the survey results reveal that less than half of respondents (48%) use data to increase speed and agility in their operations, and only a quarter of respondents use data to drive overall business strategy.  

The most popular area for digital transformation was IT, with 81% of organisations reporting accelerated activities in this department, demonstrating the importance of IT in building infrastructure that can support more agile, innovative operations across businesses. The next most popular areas for digital transformation activities were operations and customer service, all of which benefit from data-led business strategy.  

Mark Benson, CTO of Logicalis UK&I comments: “The pandemic has brought on an incredible amount of uncertainty, giving businesses no choice but to reassess the way they operate on a day-to-day basis. Organisations must work flexibly to meet the needs of both their partners and customers. Identifying and using the right data to carry out a successful digital transformation is crucial to business speed and agility and gaining a competitive advantage.” 

Data provides a tremendous opportunity for businesses, but legacy systems and processes have created information silos that organisations need to unlock to enable insights and innovation. As businesses seek to stay relevant in an ever-changing market, they will look to the expertise of partners who can help them navigate this journey. 

For more information, and to explore additional key findings from the 2021 Logicalis Global CIO Survey, visit here.